Privacy Policy

In this document, we inform you of the reasons why we collect your personal data, what we do with that data, what your rights are, and how you can exercise them.

Data Controller

Identity: Raydent

Address: Via Qemal Stafa 12, Tirana, Albania

Phone: 02 81260 420

Email: info@raydent.al

Why do we collect your personal data?

At raydent.com, we collect and process the information you provide in order to:

  1. Respond to inquiries or questions submitted through our contact and comment forms.
  2. Send you relevant information regarding our services through our communication channels.

We will store this information as long as you do not request its deletion.

What are the legal grounds for processing your data?

The legal bases for processing your data are:

  • Execution of a subscription/service contract: To provide you with information of interest through our communication channels.
  • Consent: To respond to the questions you raise through our contact and comment forms.

Please note that you are not obliged to give us your consent for the processing of your data; however, if you do not do so, raydent.com will not be able to send you relevant information or respond to your inquiries.

Who will your personal data be shared with?

In order to offer high-quality services and comply with technical and tax obligations, the data you provide may be shared with:

Hostinger: Our hosting and domain provider.

Google LLC: Responsible for website analytics (Google Analytics), subject to international data protection standards.

What are your rights regarding your data?

You may exercise the following rights regarding your personal data:

  • Right of Access: To request access to your personal data.
  • Right to Rectification or Erasure: To request the correction of inaccurate data or its deletion.
  • Right to Restriction of Processing: To request that we limit the processing of your data.
  • Right to Object: To object to the processing of your data.

To exercise these rights, please send an email to info@raydent.al with the subject “DATA PROTECTION”, including a copy of your ID or an equivalent identification document.

Can I withdraw my consent?

Yes, you have the right to withdraw your consent for any specific purpose at any time. This will not affect the lawfulness of the processing based on the consent given prior to its withdrawal.

Where can I file a complaint if I feel my data is not being handled correctly?

If you believe your data is not being processed correctly, you can direct your complaints to info@raydent.al or to the relevant Data Protection Authority.

Security and Updating of your Personal Data

To guarantee the security of your personal information, raydent.com has adopted all necessary technical and organizational measures to prevent its alteration, loss, or unauthorized access, as required by law—acknowledging that absolute security does not exist.

To keep your personal data updated, we kindly ask you to inform us of any changes to your information.